|Up-Selling Skills Throughout the Conference Venue, Resort or Hotel That Will Improve Guest Satisfaction (60 minutes) Customer Service Webinar
18th October 2018 - 8am PDT / 11am EDT / 4pm BST / 5pm CET
Upselling is one of the most profitable and least risky sales endeavors a company can take. However, if not done well you can risk losing customers and create conflict within your team. In this session we will focus on effective upselling techniques that increase guest satisfaction, promote guest loyalty and keep your competition at arm's length.
Register online today for this 60 minute webinar. There is no charge to IACC members for joining this webinar.
The fee for non members is $70 per person. Once registered, please visit the IACC Store to pay and secure your place. Multiple registration discounts available, details available at the IACC Store.
|Facilitated by - MASTER CONNECTION ASSOCIATES, worldwide leader in hospitality sales training.
Having trained thousands globally, MCA combine experience and expertise with real life examples and a proven track record in helping companies and individuals become more profitable, successful and perform at unprecedented levels.