Register Now!


#IACCaap

2020 Programme

IACC Australia Asia Pacific Annual Conference
1 - 3 March 2020 | Brisbane, Australia

IACC is working to create a dynamic educational programme that will showcase valuable insights of our industry's leaders! We will post information about the 2020 programme on this page as it becomes available.

Monday 2 March 2020 | ‘Experiences for clients’
Venue: Karstens Brisbane 
08.30 – 09.15 Registration & arrival coffee
09.15 – 09.30 Welcome by Hendrik Karsten, President IACC AAP Chapter
09.30 – 10.30 Session 1: ‘Transforming the customer experience’
Natalie O’Brien, Managing Director Natalie O’Brien & Co
10.30 – 11.00 Morning tea
11.00 – 12.30
Session 2: Identifying the lifecycle of the client and how to optimise that value at every touchpoint
Pieter Allaerts, Chief Hospitality Officer
12.30 – 13.30 Lunch
13.45 – 14.45  Continued session 2: Identifying the lifecycle of the client and how to optimise that value at every touchpoint
Pieter Allaerts, Chief Hospitality Officer
14.45 – 15.00 Walk to Cliftons Brisbane
   
Venue: Cliftons Brisbane
15.00 15.45 Session 3: The Untapped Potential of VR & AR Within the Events and Conferences Industry. 
Angus Stevens, Managing Director Start Beyond
15.45 – 16.15 Afternoon tea
16.15 – 17.15 Session 4: Visioneering the Future of Meetings
Mark Cooper, CEO IACC
17.30 – 19.00 Networking activity 
Cliftons Brisbane

Tuesday 3 March 2020 | ‘Experiences for People & Staff’
Venue: Cliftons Brisbane
08.30 – 09.15 Registration & arrival coffee
09.10 – 09.15 Welcome & recap day 1
09.15 – 10.00 Session 5: Is your LinkedIn Profile working for YOU? 
Annabel Sullivan, Director Strategic Social Profiles
10.00 – 10.45 Session 6: Behind the Brand - Building the business’ purpose
Karen Winfield, Professional Development Training
10.45 – 11.15 Morning tea
11.15 – 12.15 Session 7: What do our people want: Positive psychology and wellness 
Anna Blackman, Founder Insight Collective
12.30 – 13.30 Lunch
13.15 – 13.45 Site visit Dexus Place Brisbane
13.45 – 14.00 Walk to Saxons Brisbane
  
Venue: Saxons Brisbane
14.00 – 15.30 Session 8: Windjammer TM
Phuel
15.30 – 16.00 Afternoon tea
16.00 – 17.30 Continued session 8: Windjammer TM
Phuel
17.30 – 18.30 Networking Drinks
18.30 Dinner