During this 1-hour webinar Cindy Novotny and Mary Hanna take you through Master Connection Associates “Rebound Series” of specialized training. Whether you are in the trenches in sales or leading your team to opening, our unique and specialized training options will give you tools to accomplish:

  • Leading with clarity, positivity and a vision of the future – Developing a defect-free plan of action in your department.
  • Engaging with clients that builds trust and confidence.
  • Standing out from the masses as we re-open our doors.
  • How to ensure your employees are well-equipped to deliver an outstanding guest experience.

More webinarsMore webinars

During this 1-hour webinar Cindy Novotny and Mary Hanna take you through Master Connection Associates “Rebound Series” of specialized training. Whether you are in the trenches in sales or leading your team to opening, our unique and specialized training options will give you tools to accomplish:

During this 1-hour webinar Cindy Novotny and Mary Hanna take you through Master Connection Associates “Rebound Series” of specialized training. Whether you are in the trenches in sales or leading your team to opening, our unique and specialized training options will give you tools to accomplish:

  • Leading with clarity, positivity and a vision of the future – Developing a defect-free plan of action in your department.
  • Engaging with clients that builds trust and confidence.
  • Standing out from the masses as we re-open our doors.
  • How to ensure your employees are well-equipped to deliver an outstanding guest experience.
  • Leading with clarity, positivity and a vision of the future – Developing a defect-free plan of action in your department.
  • Engaging with clients that builds trust and confidence.
  • Standing out from the masses as we re-open our doors.
  • How to ensure your employees are well-equipped to deliver an outstanding guest experience.

More webinarsMore webinars

Upcoming Events

09 September 2021 - 08:00 am PDT / 11.00am EDT / 16:00pm GMT / 17:00pm CET

Join us for IACC Service Week Coffee Chat

Join us for IACC Service Week Coffee Chat

18 - 26 September 2021

IACC Better Tomorrow Service Week

IACC Better Tomorrow Service Week

23 September 2021 - 08:00am PDT / 11:00am EDT / 16:00pm GMT / 17:00pm CET

Using the IACC Platform to Cross-Sell – 60 minute webinar

Using the IACC Platform to Cross-Sell – 60 minute webinar

Membership Resources

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