Committed to Brilliance – Expert Teams
A well-equipped dedicated venue does not make a meeting successful alone; it takes inspiring people to make it work. 62% of event planners agree that ‘knowledgeable or helpful staff’ are the leading factor for satisfaction, according to one recent report*.
Staff at IACC member venues have a passionate belief and understanding of their roles, ensuring you achieve the desired outcomes from your conference or meeting. The better the people and service, the better the outcome for you.
Customer service can make – or break – an event. All IACC venues offer their employees continues professional development to ensure they are motivated and equipped to deliver an excellent experience for each and every client.
Speed is of the essence when it comes to addressing any issues with a meeting. You can rest assured that all IACC member venues have a dedicated Conference Planner who has achieved Certified Meeting Professional (CMP) designation or equivalent so that you always have an expert on hand.