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Internet for Meetings – What is Expected of Venues (60 minutes) webinar

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05 Dec 16

Internet for Meetings – What is Expected of Venues

5th December 2016 – 9am PDT / 12pm EDT / 5 pm GMT 

Summary

The Ultimate Guide to Meetings Internet for the Venue Operator

Given the pace of technological change and consumer usage patterns, today’s suppliers and planners must possess sufficient knowledge about connectivity (High Speed internet Access/HSIA) to provide the right infrastructure, services and support. And of course ask the right questions of planners and ensure they achieve the desired outcomes. 

 Planners understand the importance of event history and projected needs like food and beverage consumption and attendance numbers, but many don’t know how much High Speed Internet Access (HSIA) bandwidth they use, how it is being used, whether they are receiving what they contracted for, and/or what level of service is required. It is now the responsibility of the venue to take a leading role in ensuring that they can provide what the customer needs when at their venue and to do this, venue operators need to be educated and savvy to gaining understanding from their clients!

We are light years ahead of where we were just 10 years ago with technological advances.  Device adoption rates have skyrocketed as had increased consumer demand for better connectivity and faster access.  Internet access has gone from “nice to have” to “must have” both for event attendees and meeting professionals.

Learning Outcomes

In this session, you will learn to;

  •  Develop strategies regarding the connectivity infrastructure options and the different approaches to how clients can purchase to meet content delivery and attendee expectations.
  • Improve the knowledge of your sales, technical and operations team in order to leverage your internet offering and find out what your clients needs are
  • Lean how to heighten attendee satisfaction and meet the growing demands for provision of adequate bandwidth

Presenter’s name:

Matt Harvey, PSAV – Vice President, Client Network Services

Matt Harvey oversees PSAV’s Client Network Services business.  The department provides temporary event Internet solutions in addition to a permanent Wi-Fi design, install and operate service for hotels, conference centers and convention centers.  Matt has 13 years’ experience in the event technology industry holding a variety of roles in Operations, Sales and IT.  He is also an active participant in Hotel Technology Next Generation’s (HTNG) Infrastructure Resource Team and a regular contributor to APEX working group on Internet connectivity.   

Register online today 

There is no charge for this webinar

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