Webinar
Seizing the Moment: How to Re-Book Business on Site
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Summary
The easiest way to book more business is to capture the client who is on property while they are having a wonderful time. Most sales and service professionals are so busy chasing after the next ‘new’ booking, they fail to see the opportunities that are right in front of them. This session will give both the sales and conference planning team the ability to strategize in advance on how to re-book the business that is currently in-house.
Topics include:
- Best practices to rebook a client’s while they are on property
- How to work better with sales and operations to maximize opportunities
- How to create a ‘real’ feedback session (the old post-con) with the client to ensure they leave happy and ready to re-book
Speakers
Kimberly Pung
Master Connection Associates
Facilitated by – MASTER CONNECTION ASSOCIATES, worldwide leader in hospitality sales training.
Having trained thousands globally, MCA combine experience and expertise with real life examples and a proven track record in helping companies and individuals become more profitable, successful and perform at unprecedented levels.
Registration
Please complete the registration For further assistance, please contact Kate at kbacon@iacconline.org This webinar is delivered online and dial in details will be provided 7 – 10 days prior to the call.
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