Capitalise on the IACC Advantage and Learn more about MCA Sales and Customer Service Training Webinars

Summary:

In the hospitality industry, the most effortless way to secure future business is by engaging clients while they’re experiencing your hotel’s excellence firsthand. Too often, sales and service professionals miss these opportunities by focusing solely on chasing new bookings. This session equips sales and conference planning teams with strategies to capitalize on the excitement of in-house clients, ensuring they leave not only satisfied but eager to re-book.

 Key topics include:

• Proven practices to secure re-bookings while clients are on property
• Strategies for seamless collaboration between sales and operations teams to identify and act on opportunities
• How to design and execute impactful feedback sessions (beyond the traditional post-con) that leave clients delighted and ready to commit

Turn every in-house client into your next booking opportunity and build lasting relationships that drive repeat business!

RSVP online today for this 60 minute webinar! IACC members maintain free access to all of our webinars and guests are welcome to attend for $75 per person.

Take me back to the IACC Webinar Line-Up

Registration

Please complete the registration For further assistance, please contact Kate at kbacon@iacconline.org
This webinar is delivered online and dial in details will be provided 7 – 10 days prior to the call.