
Speakers
Thank you for participating in our Brisbane programme! A number of our speakers have generously made their presentations available below. Click the links to view.

Pieter Allaerts
Chief Hospitality Officer
“Hospitality runs in my veins. Positivity drives me in the right direction. Trust defines who I am.”
As a son, father, husband and manager, my passion comes from the pleasure of inspiring others while earning their confidence, showing them gratitude, sharing their support and always striving to serve with excellence. Whether it’s in the kitchen (I’m a foodie), at work (building mutual respect) or riding my bike (pushing my limits, freeing my mind), it’s always about reaching my full potential so others can reach theirs. I’ve enjoyed 18 years in hospitality – 13 years in the meetings (MICE) industry, 6 years as volunteer for MPI (Meeting Professionals International) & IACC (International Association of Conference Centers), and am the proud winner of an MPI Rise award and winner of some individual & team awards at Dolce Hotels & Resorts.

Anna Blackman
Founder Insight Collective Group
Anna is a founding director of Insight Collective Group. Her areas of expertise include Business Coaching, Human Resource Management, Small Business Management and Training, Rural and Regional Leadership Development and specialises in designing innovative teaching techniques. She is an international speaker presenting at local, national and international conferences and forums. A key note speaker for the Australian Institute of Management, the Association for Women Educators and the Australian Human Resources Institute. She is a published author with her work included in academic journals, book chapters, case studies and practitioner magazines. She has extensive experience in grant writing, successfully winning a number of competitive grants at local, state and federal levels.
View presentation (PDF)

Mark Cooper
CEO at IACC
Mark Cooper is the Chief Executive Officer of IACC. He was appointed into this newly created global role in October 2012. Mark brings to IACC 25-years of experience in the global meetings industry working for both US and UK based companies, in a number of leadership roles requiring a sales and marketing specialism. With an extensive industry background in meetings and conference focused businesses, he has held senior posts with respected conference venue operators and global agencies, including Dolce Hotels & Resorts, Sundial Group, ConferenceDirect and Warwick Conferences.
View presentations (PDF)

Natalie O’Brien
Managing Director Natalie O’Brien & Co
Natalie runs a consultancy specialising in the Business of Experiences. Natalie and her team work with senior executives to develop customer experience strategies that underpin the purpose of an organization and inform business and marketing plans.
Natalie was at the helm of the Melbourne Food and Wine Festival for 15 years and was recognised among ‘Australia’s 50 most influential people in food’ in Gourmet Traveller.
Her contribution to Australia’s food and wine industry has been recognised through a collection of awards, most notably Melbourne Awards – Contribution to Profile to Melbourne, Australian Gourmet Traveller Peoples’ Choice Award, and the RACV Victorian Tourism Awards (Hall of Fame) award for “Major Festivals and Events”. Mostly recently she was honoured in the 2019 Australia Day honours list and inducted as a member of the order of Australia for her contribution to wine, tourism and the community.
Natalie currently sits on several boards and committees including The Global Table agri business event, School of the Visitor Economy Advisory Board – Victoria University, Global Business College of Australia industry advisory board.

Angus Stevens
Managing Director Start Beyond
Prior to working in AR & VR with Start Beyond (formerly Start VR) Angus headed up digital teams at Southern Cross Austereo and Nova. He has produced content across all formats, including EPing & directing television, TVCs, documentaries and live music performances with a range of artists including Taylor Swift, Coldplay, Katy Perry and Lady Gaga.
Start Beyond is Australia’s leading dedicated VR/AR studio working with clients such as Qantas, Westpac, Facebook along with local, state and federal government departments. The team specialises in producing powerful immersive learning experiences, devising creative, commercially-driven VR & AR content-marketing activations; and delivering strong connections between brands and consumers.

Annabel Sullivan
Director Social Media Profiles
Annabel studied business, majoring in marketing and has completed a Bachelor of Commerce and a Graduate Diploma in Management. She has more than twenty-five years sales and marketing experience within the Tourism & Business Events industry. She began her career with Tourism and Events Queensland and has worked for renowned businesses including Qantas Australian Resorts, P&O Australian Resorts, Voyages Hotels and Resorts and Brisbane Convention Bureau (Brisbane Marketing).
View presentation (PDF)

Karen Winfield
Chief Operating Officer PD Training
Professional Development Training Pty Ltd (PD Training) partner with corporate clients to motivate improvements and wellbeing for employed individuals which creates a cohesive and productive team in turn impacting the company’s bottom line.
We focus on Professional Development Training, Microsoft Applications, validated Psychometric Profiling, Six Sigma, Think on Your Feet, Fish Team Building. We have created our very own IP – Signature Series which intertwines our Psychometric Profiling Tool with models and skills which allows the participants to receive individual training in a group setting. Our training can be delivered as a one day one off program or a longer term view of change with a training program specific to individual or team’s needs.

Phuel
Phuel helps its clients to solve their challenges and unlock the potential in their people. We are passionate about challenging, developing, motivating and empowering individuals within organisations to increase self, team and organisational performance. Through the potent combination of our world-class facilitators, proven training techniques and world-leading, bespoke learning programs we ignite passion, inspire change, help people grow and connect in order to ensure you get the best possible return on your single biggest investment – your people.
Angus Stevens
Phuel helps its clients to solve their challenges and unlock the potential in their people. We are passionate about challenging, developing, motivating and empowering individuals within organisations to increase self, team and organisational performance. Through the potent combination of our world-class facilitators, proven training techniques and world-leading, bespoke learning programs we ignite passion, inspire change, help people grow and connect in order to ensure you get the best possible return on your single biggest investment – your people.
Managing Director Start Beyond
Phuel helps its clients to solve their challenges and unlock the potential in their people. We are passionate about challenging, developing, motivating and empowering individuals within organisations to increase self, team and organisational performance. Through the potent combination of our world-class facilitators, proven training techniques and world-leading, bespoke learning programs we ignite passion, inspire change, help people grow and connect in order to ensure you get the best possible return on your single biggest investment – your people.
Prior to working in AR & VR with Start Beyond (formerly Start VR) Angus headed up digital teams at Southern Cross Austereo and Nova. He has produced content across all formats, including EPing & directing television, TVCs, documentaries and live music performances with a range of artists including Taylor Swift, Coldplay, Katy Perry and Lady Gaga.
Phuel helps its clients to solve their challenges and unlock the potential in their people. We are passionate about challenging, developing, motivating and empowering individuals within organisations to increase self, team and organisational performance. Through the potent combination of our world-class facilitators, proven training techniques and world-leading, bespoke learning programs we ignite passion, inspire change, help people grow and connect in order to ensure you get the best possible return on your single biggest investment – your people.
Start Beyond is Australia’s leading dedicated VR/AR studio working with clients such as Qantas, Westpac, Facebook along with local, state and federal government departments. The team specialises in producing powerful immersive learning experiences, devising creative, commercially-driven VR & AR content-marketing activations; and delivering strong connections between brands and consumers.
Phuel helps its clients to solve their challenges and unlock the potential in their people. We are passionate about challenging, developing, motivating and empowering individuals within organisations to increase self, team and organisational performance. Through the potent combination of our world-class facilitators, proven training techniques and world-leading, bespoke learning programs we ignite passion, inspire change, help people grow and connect in order to ensure you get the best possible return on your single biggest investment – your people.
Annabel Sullivan
Director Social Media Profiles
Annabel studied business, majoring in marketing and has completed a Bachelor of Commerce and a Graduate Diploma in Management. She has more than twenty-five years sales and marketing experience within the Tourism & Business Events industry. She began her career with Tourism and Events Queensland and has worked for renowned businesses including Qantas Australian Resorts, P&O Australian Resorts, Voyages Hotels and Resorts and Brisbane Convention Bureau (Brisbane Marketing).
View presentation (PDF)
Karen Winfield
Chief Operating Officer PD Training
Professional Development Training Pty Ltd (PD Training) partner with corporate clients to motivate improvements and wellbeing for employed individuals which creates a cohesive and productive team in turn impacting the company’s bottom line.
We focus on Professional Development Training, Microsoft Applications, validated Psychometric Profiling, Six Sigma, Think on Your Feet, Fish Team Building. We have created our very own IP – Signature Series which intertwines our Psychometric Profiling Tool with models and skills which allows the participants to receive individual training in a group setting. Our training can be delivered as a one day one off program or a longer term view of change with a training program specific to individual or team’s needs.
Phuel
Phuel helps its clients to solve their challenges and unlock the potential in their people. We are passionate about challenging, developing, motivating and empowering individuals within organisations to increase self, team and organisational performance. Through the potent combination of our world-class facilitators, proven training techniques and world-leading, bespoke learning programs we ignite passion, inspire change, help people grow and connect in order to ensure you get the best possible return on your single biggest investment – your people.


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