Director of Food & Beverage

National Center for Employee Development Hotel & Conference Center

Norman, OK

Job Description

As a Food Service Site Director you will plan, manage, and guide multiple contracted services for a single client normally generating up to $4M in revenue to meet operating and financial goals, client objectives, and customer needs.

Depending on the client, services are primarily food service but can occasionally include facility support, custodial services, and more. The Food Service Site Director is an experienced operations manager responsible for developing and executing service solutions to meet customer needs and tastes.

Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.

Coach employees by creating a shared understanding of what needs to be achieved and how to execute. Reward and recognize employees.

Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark’s standard model.

Identify client needs and effectively communicate operational progress.

Adopt Aramark processes and systems.

Build revenue and manage budget, including cost controls with regard to food, beverage, and labor.

Ensure full compliance with Operational Excellence fundamentals, including food and labor.

Direct and oversee operations related to production, distribution and foodservice.

Maintain a safe and healthy environment for clients, customers, and employees.

Build and develop supervisory staff to become future leaders

Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour.

Bachelor’s degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.

Meaningful experience in service industry, contract services, or hospitality environment, including managing teams.

Strong analytical, project planning, and financial management skills.

Ability to communicate effectively with clients, customers, colleagues and staff.

Must be able to stand for extended periods of time.

Submission Deadline


If interested, submit résumé to:

Emily Herron


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