Social Responsibility Knowledge Hub

Act Now with Purpose

Search by one of the three categories below, or by search word and view case studies provided by IACC members and friends of IACC worldwide, about how they tackled real challenges and made an actual difference. For example if you are looking for bright ideas on how to embrace diversity, equality or inclusion in your business, hit the search area!

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Our Community
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Area of Sustainability: Food Security

A new partnership initiated out of the need to support low-income community members during the pandemic and to keep UCLA dining employees busy and engaged at a time when the hospitality industry was waning led to a creative solution involving the catering production team that services the Luskin Conference Center and a nearby medical clinic.

Our Community
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Area of Sustainability: Community Support

On the 3rd March, our Marble Arch venue became a Covid
19 Vaccination Centre. It’s now open 7 days a week,
manned by 70 NHS staff and volunteers, who are busy
administering up to 1,000 vaccines a day.

Our Community
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Area of Sustainability: Professional development and retention

Those who work at the Luskin Conference Center and Lake Arrowhead Lodge are consistently encouraged to participate in professional development opportunities that will keep them engaged, excited and connected. One of these options is a nine-month mentoring program that pairs mentees with more seasoned professionals. By tapping into the vast wealth of collective work experience at the university, and more specifically in the subject area of housing and hospitality, the program aims to increase team member engagement, develop leadership and teach new skills.

Our People
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Area of Sustainability: Health and Wellness

For team members at the UCLA Luskin Conference Center and UCLA Lake Arrowhead Lodge, there is no shortage of health and wellness programs to participate in. One is the Diabetes Prevention Program, a Centers for Disease Control and Prevention National Diabetes Program (DPP) designed for people who are at risk of diabetes or who have been diagnosed as being pre-diabetic, although in rare cases individuals already diagnosed with diabetes have been permitted to enroll.

Participants track their progress through weigh-ins and reporting the amount of exercise they are completing each week. The goal is for participants to lose 5 to 7 percent of their body weight overall and exercise a minimum of 150 minutes per week. Classes are administered in small group settings and focus on nutrition, exercise and healthy habits.

Our Community
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Area of Sustainability: Community giving

In all, we provided about 50 meals for friends in the neighborhood, including city police that found themselves with all the restaurants in the area closed. The remaining food went on to the Sunday Breakfast Mission to help them with their meals, as well.

Our People
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Area of Sustainability: Diversity and Community Giving

Project SPELL partners up employees from UCLA Housing and Hospitality with volunteers, who may be UCLA undergraduates, graduates or employees, to spend an hour twice a week tutoring their learners. ABOUT PROJECT SPELL Project SPELL (Students for Progress in Employee Language Learning) partners UCLA undergraduate and graduate student volunteers with UCLA frontline employees from custodial, maintenance, and food service units for personalized tutoring in English as a Second Language. Tutors provide their availability, background, and skills, and are matched with employee language learners whose schedules and needs make for a convenient and beneficial match. Tutors work independently, meeting one on one with their learners at locations across campus at their assigned tutoring time. Tutors use the goals and curriculum provided to prepare lessons tailored to their learners’ individual goals. Training is provided during an Orientation and workshops with the Program Director and other tutors. Tutors also have the opportunity to meet one on one with the Program Director for more individualized assistance. Tutors and learners work together in a dynamic partnership that sees both parties learning, growing, and seeing themselves and each other in new ways.

Our People
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Area of Sustainability: Employee Engagement & Community Involvement

Through the COVID pandemic, we realized that social interactions were essential for our employees to help overcome mental illnesses like depression which evolve during a quarantine time. We provide an outlet for our employees of social interactions while providing support to our community.

Our Environment
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Area of Sustainability: Environment

We set out to create and maintain a socially responsible community addressing areas such as food waste, recycling, war on plastic, sustainable water solutions, responsible food sourcing, eco-friendly grounds maintenance whilst encouraging a culture of ongoing improvement.

Our Community
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Area of Sustainability: Student community wellbeing

Staff reflection on supporting students during self-isolation Hear from Lisa Hadfield, Business Development Manager for Warwick Conferences, as she reflects on her work to support the Wellbeing Support Services team with the helpline for students who are self-isolating, or have other Covid-related queries or concerns.

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