Virtual Connect On Demand

IACC Virtual Connect was a smashing success! Thank you to the IACC community for joining us from around the world for 4 days of thinking outside of the box with some of the brightest minds in the hospitality industry.

Day 1 Recording

Opening General Session – Chaos creates Winners!
Presenter :Cindy Novotny, Master Connection Associates
View at 13.28
The Future for Meeting & Conference Venue Spaces 
Facilitator :Mike Van der Vijver
Panelists: Hunter Clayton, Gensler, Terry Bickham, Deloiite & Ellen Sinclair, Benchmark
View at 1.18.14
Trust: What food supplies need to offer venues
Presenters : Timothy Coughlin, Gregory Pritchard, Nestle
View at 2.24.00
Managing Dietary & Allergens Effectively
Presenter : Tracy Stuckrath, Thrive Meetings and Events
View at 2.57.59


Day 1 Partners


MCA350        NP_Logo_LockUp_CMYK (1)    

Day 2 Recording

Inclusivity & Menu Planning that does not Alienate Attendees
Facilitator : Mike Van der Vijver
Panelists : Murray Hall, Patrick Berwald, Mariella McIlwraith, Brian Freedman
View at 18.45
The Future of Sales is Adpatability!
 Presenters : Cindy Novotny & Stacey Geyer, Master Connection Associates

View at 1.18.52

Embracing Potential for Virtual Site Inspections
Facilitator : Mike Van der Vijver
Panelists : Sandy Hammer, AllSeated. Taylor French & Dana Rector, Rabun Architects

View at 2.22.52

Defining and Communicating Your Brand
Presenter : Kate Patay, Patay Consulting

View at 2.55.30

Day 2 Partner

Day 3 Recording

Global Innovation Workshop
Facilitators : Eric Bracht, Electro Media & Kama Carter, Benchmark at Deloitte University

View at 14.02

Customer Service: Designing and Leading a Measurable Program
Presenter : Chuck Salem, Unique Venues

View at 1.01.55

What’s on Your Mind?
Facilitator : Sean Anderson

View at 2.07.49

”Of Course!”
Presenters : Mike Van der Vijver, MindMeetings & Jessie States, MPI
View at 2.56.02


Day 4 Recording

New Foods You are Likely to See in Tomorrow’s Menus
Facilitator : Mike Van der Vijver
Panelists : Murray Hall, Patrick Berwald, Mariella McIlwraith, Chef George Sideras, Jessie States, Tracy Stuckrath

View at 16.41

Using Technology platforms to Prepare Your Venue for the new world
Facilitator : Mark Cooper, IACC
Panelists : Shannon Terrill, Ungerboeck, Wayne Beaubien , Destin Meet & Event Mmgmt Tech, Cindy Novotny, Master Connection Associates

View at 1.15.23

Lavazza Coffee Delivering Sustainability, Product, & Service Information
Presenter : Lana Overton, Lavazza

View at 2.09.59

Standing Out in a Crowd!
Presenters : Cindy Novotny & Stacey Geyer, Master Connection Associates

View at 2.46.00

Day 4 Partners



Thank you to all of our amazing partners fo making this event possible.

Platinum Sponsors


 Aramark_H_Red and Black_TM    BenchmarkLogo2019     dolce_hr_reg_bywynd_300ppi (1)   Flik HG logo GB-01    Sodexo2019


Opal Sponsor





Emerald Sponsors


 Freeflow Wines     PLI      Logo-Landscape-Architects200    Trinchero-Family-Estates-High-Res-Logo    

Gold Sponsors


 Cvent     dalda-meeting-logo      MCA350    SICO    

Silver Sponsor





Food and Beverage Education Sponsor


 NP_Logo_LockUp_CMYK (1) 




Meeting Room of the Future Sponsor






 EventPro Logo HIGH RES transparent  Lavazza Logo PMS 295 - JPG Sertifi    Southern Aluminum LinenlessTableCompany    uHorizontal-BLUE-cmyk     Verterra





We’ll be in touch with new learning opportunities from IACC and partners soon.


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